Contact GRID
Email or write. A person answers.
Bidding, accounts and payments
Max bids, saved cards and invoices.
Selling a humanoid
Shipping to GRID, listings and payouts.
Viewing and delivery
Seeing a robot in person and GRID Delivery.
Viewing times
On the lot page
Press and partners
Media, fleets, makers and research labs.
Selling a fleet
Write to us
We answer within one business day.
Where we are
GRID Robotics LLC
1120 Sycamore Ave, Ste 2G, Vista, CA 92081
Hours Monday to Friday 9:00 AM to 5:00 PM PT
Every robot for sale is at GRID in Los Angeles. Viewing is by appointment on lots that offer it.
Quick answers
Who ships my robot to GRID?
You do at your cost. If it comes back to you you pay return freight. If bidding has not opened within 60 days after it arrives GRID pays to ship it back.
Why do I save a card to bid?
So your bids are binding. Nothing is charged when you save it or bid. GRID charges it only if you win and do not pay within 7 business days.
How do I pay if I win?
You get an invoice by email within 1 business day for your winning bid plus the 10% premium, GRID Delivery and sales tax where it applies. Pay it by bank transfer within 7 business days.
How does delivery work?
Every robot ships with GRID Delivery. Its price is on the lot page and is added to your invoice. The robot ships crated and insured for the full winning bid anywhere in the lower 48 states.
I forgot my password.
On the sign in page choose Forgot password? We email you a link to set a new one.
Where do you ship?
The lower 48 US states for now.
What if the robot is not as described?
Email g@gridauction.co within 2 business days after delivery with photos or video. If GRID confirms it we offer a partial refund or take the robot back and refund everything you paid. After 2 business days the sale is final.
Can I bid more than $100,000?
Yes. Email g@gridauction.co with your username and the lot number at least 1 business day before the lot closes. We may ask for proof of funds or a deposit.
What can I sell on GRID?
Humanoid robots in the United States, working or not. No quadrupeds, robot arms or loose parts. See Seller eligibility.